Help & support

Right after payment, your download links appear on the Superprofile confirmation page and are sent to your email. Search your inbox for "Superprofile" and check Spam and Promotions. Not there after 15 minutes? Message us your payment ID.

Use the Pen Edition if you write with Apple Pencil, S Pen or another stylus. Use the Typing Edition if you want to type with a keyboard or phone keypad. Both have the same pages and links, and you can use both.

Open the Typing Edition in a PDF app that supports form filling, such as Xodo, Adobe Acrobat Reader or your phone's built-in PDF viewer. Tap any line, table cell or register box and type, and tap a small square to tick it. Some note apps (like GoodNotes) do not support typing boxes, so there, use the Pen Edition with the app's text tool.

Open the student profile page, tap your app's Insert image or Photo tool, pick the photo, then resize it and drag it into the photo box. Crop the photo small first so the file stays fast.

Switch your app to read or view mode, or tap with your finger instead of the pen. In GoodNotes, turn on read-only mode. If it still does not work, try Xodo.

Make sure the download has fully finished, then open the Pen Edition, which is the lightest. The Typing Edition has thousands of typing boxes, so it can take a few seconds longer on older phones.

Send us your payment screenshot or UPI transaction ID on WhatsApp or email and we will send your files. If the payment failed at the bank, your bank usually returns the money within 5 to 7 working days.

Yes. The diary is undated. Keep a fresh copy of the PDFs and start again every academic year.